• Our customer service department is open during normal business hours of Monday - Friday 9:00 am to 5:00 pm EST. 
• We are closed on weekends and all major US holidays. 
• Requests received during normal business hours are typically answered within 1-2 business days. 
• Requests sent outside of normal business hours are not received until the next business day and responded to as soon as possible. 

For any questions or concerns send an email (with your order#)