Last updated: October 3, 2026
14-day returns
You can return a qualifying item within 14 days of the delivery date for a full refund to your original payment method.
To qualify, items must be:
- unworn, unwashed and unused, in original condition and able to be resold, and
- purchased at regular price (sale items are final; see below), and
- returned with proof of purchase (your order number is fine).
Size swaps
Need a different size? We'll swap your item for the same style in another size, subject to availability. Size swaps follow the same 14-day window and condition rules. We don't exchange for different styles or colors. Return the item for a refund and place a new order instead.
Damaged, defective or wrong items
If your item arrives damaged, defective or isn't what you ordered, email us within 14 days of delivery with your order number and a photo. We'll replace it or refund it, and we cover the return shipping.
Sale items
Items bought on sale are final sale and can't be returned or refunded, unless they arrive damaged, defective or wrong.
Pre-orders
You can cancel a pre-order for a full refund any time before it ships. Once it ships, the standard 14-day policy applies. See our Pre-order Policy.
How to start a return
- Email Info@TheBoondocksOfficial.com with your order number and the reason (refund or size swap).
- We'll reply with instructions. Please don't send items back before you hear from us.
- Ship your return to: The Boondocks Official Returns, 485 Barell Avenue, Carlstadt, NJ 07072
- Use a trackable service and send us the tracking number.
Return shipping is paid by the customer, except for damaged, defective or wrong items.
Refunds
Once your return arrives and is inspected, we'll email you to confirm whether it's approved. Approved refunds go back to your original payment method within 7 calendar days of approval. Your bank may take a few extra days to post it.
Original shipping charges and Package Protection fees are non-refundable, unless your item arrived damaged, defective or wrong.
Late or missing refunds
Check your bank account first, then contact your card company, since posting can take time. If you still don't see it, email Info@TheBoondocksOfficial.com.