Returns / Exchanges
14 DAY RETURN POLICY
Qualifying Orders* placed through our The Boondocks Official website may be returned within 14 days from the original date of purchase. Exchanges are only available for size for a size swap or you may only return the item for a full refund back. No other exchanges are permitted. All shipping cost for returns are the responsibility of the customer with the exception of the reason being an item defect of a shipping error.
To be eligible for a return, items must be in original condition, unused, unwashed, and able to be resold.
To complete your return, we require a receipt or proof of purchase.
To start your refund, please email us at Info@TheBoondocksOfficial.com with your order number and reason for return!
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@TheBoondocksOfficial.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@TheBoondocksOfficial.com and send your item to:
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@TheBoondocksOfficial.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@TheBoondocksOfficial.com and send your item to:
The Boondocks Official Returns
555 Barell Avenue
Carlstadt, NJ, 07072
Please make sure you get a tracking number for your shipment and send it to us once you have it so we can have it on file!
All size or style exchanges are subject to inventory and are not guaranteed. We do not hold inventory for any sort of return. Please send your return back as soon as possible when it comes to a swap of any sort.